Fast, friendly staff, efficient, knowledgeable of what they doing, no pressure. No reason. The service was really good. I guess it can be Highly Satisfied technically. More expensive than my dealer. Courteous, quick, and thorough. Diana G. As a woman, going to the mechanic is always intimidating. Your staff at the Glendale location on Colorado made me feel welcomed Your staff at the Glendale location on Colorado made me feel welcomed from the moment I drove in.
I appreciated all the information and help. Stanley Calderon. Very knowledgable and courteous. You sent me an oil change coupon a month after I had my previous oil change and it expired a month from the date you sent me it. I did not appreciate that as no one gets their oil changed a month after they change it. I would appreciate it if you sent me a coupon with no experation date. I had use EazyLube since 12 years ago, on Glendale and Doran, it was changed to Valvoline and then that place closed and when I I had use EazyLube since 12 years ago, on Glendale and Doran, it was changed to Valvoline and then that place closed and when I started coming to the place on Colorado and Chevy Chase, I noticed that some employees, from the all place, were working there.
I started going there, all of the employees are great but Hugo, has always been really helpful and friendly. Great customer service skills and the oil change was done quickly not along wait at all. Louis M. Great service and friendly staff. I feel welcome Thank you. The staff was very friendly, they explained everything that was being done and answered all questions for me! I also had a coupo I also had a coupon for my other car that I no longer drive and the honered it for me!!!
Peter R. Drive through and friendly. Johana S. Staff was really friendly and hard-working. Oil change was super quick and convenient. It took less than 15 minutes which is the It took less than 15 minutes which is the the fastest oil change I have ever gotten. I love how they checked everything like lights and tires. Gives me peace of mind. Fastest oil change I've ever had. I didn't even have to get out of my car.
Anna S. I am also treated nicely, staff works hard. Barbara I. When I pulled in, it felt as if I were some exhibit at a freak show, lots of people looking at me and talking but no one talking When I pulled in, it felt as if I were some exhibit at a freak show, lots of people looking at me and talking but no one talking TO me.
Jb oilchange. Staff must be more specific with the discounts given and a bit more friendlier. Good customer service. Fast service and friendly staff. Their knowledge in mechanical aspect of a car is nevertheless limited. Also very desapointed of Also very desapointed of not being able to refill my AC at the same spot The service was just fine. It didn't change my life, it was what I expected. The technicians offer some sort of service upgrade The technicians offer some sort of service upgrade every time. Although they're not pushy, it seems that there is always something to add on. I suppose its helpful to be reminded of the recommended services, and I appreciate the differentiation between Valvoline suggested services and the car manufacturer recommendations.
Quick and reasonable. Staying in the car is great! The service was very fast and it felt that I knew everthing was going on. Staff were friendly and very knowledgeable and did a fantastic job! I'm very happy! Just one word: Overpriced. I understand I used synthetic o I understand I used synthetic oil but even so that seems a bit high.
Plus, I was recommend to change the oil again in 3, miles. That is wrong. Synthetic oil in a car that is only a year old should last twice as long as standard oil. Great customer service, quick, knowledgeable, good pricing for an oil change. Jose S. Technicians were very friendly and helpful during my visit. I especially appreciate the tech who went above and beyond to meet m I especially appreciate the tech who went above and beyond to meet my needs and give me the best service possible.
I just saw "Jr. Thank you Jr. Steve A. I got fast, friendly and courteous service. I was done in less then 15 min. Derrick E. The staff was highly knowledgeable about things I was unaware of. Crystal H. Everyone was quick, efficient and detailed. The technicians we're thorough and quick.
Julie B. The young man that did the oil change was nice. The one that collected the money and did the talking seemed bothered or tired. Perhaps it was this awful heat we are having here, he wasn't rude more like he disliked his job. Its quick and efficient and not too costly.
Its also down the street from work, so I can always stop in on my way to work or on Its also down the street from work, so I can always stop in on my way to work or on my way from work heading home. Elvy Honda Civic My husband doesn't speak english and the guy was nice enough to explain everything to him in Spanish. It was his first time comi It was his first time coming with me. Thank you so much! Service was completed in a fast asnd safe time.
Services at Bob Smith Toyota
Gloria M. I was told exactly what was happening as I sat in my vehic I was told exactly what was happening as I sat in my vehicle and was completed in a timely manner. Great service, service staff was very attentive, very efficient. Mike E. Quick, not too much up-selling. I saw prices for full synthetic oil changes adver I did however need an oil change anyway so I decided to since I was already there.
I had no problem with my service it was just the price. Vanessa M. Staff was kind and service was fast and flawless. Good service, quick and reliable. Everything was good with my service. Giggles F. First and foremost because I didn't have to wait out in the sun a long time like other visits and as soon as I pulled in I was g First and foremost because I didn't have to wait out in the sun a long time like other visits and as soon as I pulled in I was greeted the guys and the staff very attentive and helpful is something I really appreciate people having a sense of humor as well.
Smile and make people feel comfortable loved it. Jr noticed an issue on my car from a repair I had done elsewhere after a recent accident and made me aware. Quick and professional service. The staff explained clearly what was best for me and my car. I am very satisfied with my service. Knowledgeable, courteous professional. Very attentive and quick work would not want to go anywhere else to do my oil changes. The staff is great. I've spoke to Ross several times super nice and the rest of the staff works efficiently while making the c I've spoke to Ross several times super nice and the rest of the staff works efficiently while making the customers feel valued.
The employees make ot very dramatic by hollering the readings. Natalie R. Everyone was very knowledgable and friendly and fast. It was a pleasant experience. They will ask and show you on the computer screen that a speci They will ask and show you on the computer screen that a specific services is recommended. Mike S. The process was quick and efficient. Staff were nice. The steps the service people go throu seams to work moving serviced vehicles and drivers on thair way, In Oregon or California. Also, compared to mark CHAZ Z. The price of a cabin air-filter replacement seemed a rather high, so I decided to forgo changing it.
The woman who explained the services to me sounded more like a robot, not a person. She did not discuss options with me.yuzu-washoku.com/components/2020-05-02/3612.php
Toyota Oil Change | Service Center near Glendale, CA
I woul I would also be nice if you offer coupons or honor past offers. The Nissan dealership offers significant discount for returning customers. Valvoline is always quick, friendly and straight forward. Will continue to be a customer. Angel r. They forgot to put the mileage sticker on my windshield. Scarlett A. This is my favorite business for quality and timeliness. I love that I can drive up, not have to get out of my car, and be full I love that I can drive up, not have to get out of my car, and be fully serviced within a very reasonable amount of time.
It is so painless The only thing negative I can say about any of my many experiences with Valvoline is that on this visit only, I saw 2 employees using their phones while on duty. Generally, in the work place, that is considered a no no. Otherwise, no issues, no complaints , no problems.
I think that the prices are a little high and might try others to shop around for better prices. Good service of the staff and honest. K Wong. Great service great price. Armando and Ross were friendly and professional. There was a very good vibe in the shop -- good energy, effective communication There was a very good vibe in the shop -- good energy, effective communication between the staff and camaraderie.
It seemed like they all knew what they were doing, liked each other, and enjoyed their work. Armando was warm, provided clear and effective communication and service without sounding scripted, and I thought asking me for my keys was super smart! Safety first! Scott P. The ease of the whole experience. Jon E. Everyone seemed to know what they were doing, and they were very mindful to keep me informed as to what the process was. The service members did a full inspection while I was in the vehicle, and explained that everything checked out. They did offer They did offer an extra service, but I politely declined and they didn't press me further about it.
Quick, efficient, good customer service - everything that always impresses me at Valvoline. Byron S.. Nataly G. The staff was amazingly awesome, knowledgeable, friendly, quick, the business was a satisfactory. Thanks for the great service. Gina A. Very professional and fast. I am not really sure what it was about this crew, but they were just a hard working, well oiled machine no pun intended. I fel I felt well taken care of and glad I chose Valvoline instead of my old place. I had my toddler in the car and he was antsy- we got to stay in the car so it was much safer than having to get out and try and entertain him while the car got worked on.
KS of Glendale. Junior and his crew took good care of my car. I really appreciate an individual and his crew who have been well trained to take I really appreciate an individual and his crew who have been well trained to take care of customers. That is what keeps me coming back to Valvoline. Stacy S. They are always super professional and courteous. Place is clean. Fast and efficient service. This location is run very well. Lolo Rey. Excellent Service.
Courteous and friendly workers. The gentleman were courteous and helpful, they explained my options and quickly completed the task. Cheerful and helpful all the Cheerful and helpful all the way out the door. Eagle Rock Customer. I like the entire set up. The staff is kind and informative. Nigel Tufnel. The staff was fantastic. This is the second time I have taken my car to this location, and they are great. Gary M. They checked the They had the size I needed so I had them replace the old one.
I appreciate that I got it taken care of instead ending up being broken down and having all the inconveniences of a dead battery. Thx guys. Pressure to buy extra services when not needed. We seriously need a company that will come up with some competitive prices. Armando Medina was respectful and courteous service person. Richard C. I feel more secure knowing they actually perform the job when I'm in the car. This shop is great. I am a long-time customer of Vavoline centers, at two sites Good job.
And efficient and clear as always. Diana W. I didn't want to be rude, the guy is doing his job, and doing a great job, I think there should be a way to skip past all of the I didn't want to be rude, the guy is doing his job, and doing a great job, I think there should be a way to skip past all of the recommendations and pricing etc.. They constantly communicated with me about what they were doing. They showed me the level of my oil when they were done.
They are always fast and courteous. They always chec They always check my fluid levels and tell me if the oil that I had in my car was dirty or not. They give me an oil change in record time and I am in and out quickly. When I'm able to get a coupon on Groupon, it is a great deal for such good service.
Christina A. I like the fact you stay in your I like the fact you stay in your car while getting my oil changed. Great job to all the staff at Valvoline. Excellent staff who were both knowledgeable and efficient. Freddy K. One of the absolute best people you could ha One of the absolute best people you could have representing your company. Pedro H. Fast and efficient! Friendly service techs! They do always seem to try and up-sell on something or another! Holly M. The staff was friendly and prompt. Willie A A. Deborah M. The guys were SO professional and friendly - they were efficient, knowledgeable and made an oil change as The guys were SO professional and friendly - they were efficient, knowledgeable and made an oil change as simple as possible.
They made me feel like a valued customer. Ben A. Nicole S.
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I was in and out within 15 minutes and everyone seemed extremely friendly and knowledgeable. Customer service is awesome!!! The guys are very friendly and knowledgeable. He's not pushy and very polite. For sure we're comi For sure we're coming back for another oil change and I recommend them to our friends.
I dont like giving my car keys to them. My visit was fast , the workers got me in and out in less then 15 mins and went over what was recommended with no pressure! Calcimine is always quick and the employees like to talk about cars. Nice way to pass the time while I wait. Richard c.
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They where honest about service's needed according to my mileage. Itzi Bitzi. Gary C. Sandy Lorein. I think that the prices are too high and sometimes you sent me coupons but they expires too soon, before I need it to do the ser I think that the prices are too high and sometimes you sent me coupons but they expires too soon, before I need it to do the service to my car. Rita A. Excellent customer service from the guys who did the work. They were very friendly, knowledgeable and efficient. Krystal M. Great service every time.
Only have been to this location on Colorado Blvd. I like the teamwork, professionalism, a I like the teamwork, professionalism, and courtesy I see displayed between the workers and with workers to customers. I wish I could share the names of the people who performed my car service because they are really great. Andre A. Not as fast as the last time. The workers were great. I believe their name were Armando and Daniel. They were great and made me feel comfortable with my first I was very satisfied with everything. The price was jus The price was just right.
Great customer service; friendly staff! Cristiano Sultan. Amazing customer service and thay are really fast. Angie A. The staff came out to greet us right away. They were very professional. The wait was short. Everything was explained to me in a Everything was explained to me in a manner I understood and they gave me a print out of services recommended for my vehicle. Will definitely return! EL Larry. Quick and professional, right price. Everyone very professional. Service was quick. Roy S. Its fast and relatively inexpensive when compared to the dealership.
The only time I ever had to wait at a Valvoline was during The only time I ever had to wait at a Valvoline was during the last day of a ridiculous sale and even then the staff made sure to extend the sale to every car that had been waiting even if it was past the cut off time. That made a great impression. The mechanics were great and friendly. Very informative. The service was great and detailed. They answered my questions.
Moved efficiently. They told me about optional upgrades but didn They told me about optional upgrades but didn't force them on me. Anne M. Thanks so much for the great service! I've already recommended you to a friend. I was impressed with your genuine interest in my I was impressed with your genuine interest in my safety over just taking my money-- you asked to make sure twice I didn't want to double check that my transmission fluid wasn't leaking before you serviced it, in case I needed to get that sorted out before spending money w you all.
Then, when my hood latch wasn't locking, you noticed, and worked for 10mins making sure we were able to get that closed instead of just letting me go once it closed but didn't latch. Then you investigated to find it was rusted and suggested a place I could go to get that serviced so I'm safe. Thank you for going above and beyond!
Overall experience was great, I got my oil change march 2 on Friday afternoon. It was a raining day so I was happy that as soon It was a raining day so I was happy that as soon as I got there the staff attended me and I stayed inside my vehicle the whole time which was super nice, everyone seem very helpful and knowledgeable. Service was done fast and the staff was very friendly and professional. J Lee. Customer service was great, they explained everything in great detail, worked with us on getting set up to come back the followi Customer service was great, they explained everything in great detail, worked with us on getting set up to come back the following week when the right part is in.
Veronica G. Very convenient and affordable. Liz E. The speed that it took to finish. We are loyal customer of Valvoline because we are very contented of their service. Lety A. Service was fast price was good. Alondra B. Everyone at this location is great. They work together tremendously and they are extremely friendly.
The service is always quick The service is always quick and done correctly. Part of my oil filter had gotten stuck in the engine, and the techs went to great lengths to remove it and finish the oil change Part of my oil filter had gotten stuck in the engine, and the techs went to great lengths to remove it and finish the oil change. Very appreciative of their hard work. Lucia p. The people who helped me were extremely nice and courteous. The team lead Ross, was awesome. Made a good suggestion on upgrading the type of oil I used based on my mileage. Did offer other Did offer other products to buy, but I was not pressured and the said we can talk the next time I am in for a change.
All the team members were friendly and made me feel like they cared to give good service. Topped off my tire air and liquids. Just a over good experience. Friendly staff, provided above and beyond service, and showcased a high enthusiasm for work performed. Oscar O. Everyone was very professional. I love the fact you wait in your car while they service your car.
They accept no for your answer they don't try to talk you into They accept no for your answer they don't try to talk you into anything which is a blessing. I feel comfortable going alone as a woman most places try to take advantage of that. Quick and fast everyone loves that life is too busy. Valvoline representitive was clear and to the point. Excepted my promotion. Good recommendations would have liked a little more.
Friendly staff. Knowlegable friendly staff that tell you the truth Quick process. They review other services while they change your oil. Yet your service rep needs to go through it and imply I stil Yet your service rep needs to go through it and imply I still want the service?
You need to do something about charging less. If it is the price of oil in California than you need to help us lobby against more taxes on petrolium. Price is important. Value is important. Chris W. Everyone that helped was friendly and knowledgeable. They informed me that I had a transmission leak that I wasn't aware of, whi They informed me that I had a transmission leak that I wasn't aware of, which is very helpful.
Isabella A. This was my first oil change and I was unsure about what to do. The guys took care of me and my car and made the process a breez The guys took care of me and my car and made the process a breeze! Friendly and clean atmosphere, they are really good on working as a team to make this visit a great experience and a faster serv Friendly and clean atmosphere, they are really good on working as a team to make this visit a great experience and a faster service. The crew was very friendly and nice. Very knowledgeable and quick. It was a very pleasant experience and I will return.
They wer They were very honest and helpful. Very happy. Mario Hernandez. The employees here are always straightforward and good communicators. This visit I had an issue with a battery that valvoline in This visit I had an issue with a battery that valvoline installed a while back car not starting. They tested it and replaced it with a new battery under warranty super quick and easily. Niko D. Our attendant, JR, was great. No waiting, quick service, professional. Pat D. Employees are courteous and professional. My love moe. Alicia M.
I took my car to another place I had used previously, but the wait was going to be 3 hours. I left and came to Valvoline and th I left and came to Valvoline and they were ready immediately. The guy who was in charge of my car was very nice and helpful. Tim N. The oil change was very fast and the staff was friendly and knowledgable. Professional and friendly. Got it all done and explained it everything in detail. I have been to Valvoline other times in the past. I like coming back because the staff is always very friendly and explain to me I like coming back because the staff is always very friendly and explain to me what they were about to do.
I will continue to come here. The boys were really nice and professional. The guy helping me knew so much about my car. And they were all cute. Ross S. The staff are always super nice and point me in the right direction with services that are due and needed WHEN they are needed. I feel like they know my car. All have been easy to communicate with and they are informed. Isabela C. It was just like any other Valvoline I have been too, quick and efficient.
Mary Eileen. I was finished I was finished so quickly. Christopher C. Never had been there and have recommened the facility. I went in with an emergency and the staff calmed me down and were unbelievably professional and quick. A Customer. Courtious and friendly staff that seem to know what they are doing andthe speedy service. They call out all the checks so you kn They call out all the checks so you know it's complete and been double checked. Every one of the employees are always attentive when I go get service.
They make sure I understand what's is best for my car. Stay this way. I have never been to an oil changing service place where my expectations of customer were exceeded, I have never been to an oil changing service place where my expectations of customer were exceeded, now I can honestly say I have now. I will be getting my oil changes from here moving forward. Quick and easy. Representative answered every question honestly. Meg P. Always a quick and easy change when I visit, I am loyal to the Glendale location.
My service tech Asian woman with short hair My service tech Asian woman with short hair is awesome. Friendly service.
INFINITI Service & Parts Team
Don't need to get out of car. Yelling is a little loud. Why not use head phones to communicate? Jeannette Valdivia. Friendly knowledgeable staff. Awesome service. Quick and on the go. Little to no wait! Big plus! Ivee N. Very friendly staff. The people who work there are amazing. Karen LS. The team was respectful and fast. I wish there was free wifi while we wait tho. Carlos B. I would recommend that particular place I visited i I would recommend that particular place I visited in Glendale, Ca.
Bruce W. Overall experience was beyond my expectations. Christina R. It was a quick, very professional, no pressure interaction. Good value. Nancy A. Have been a customer for about a year and have never had a problem with their service. Clean, friendly and organized. Super fast and open communication. Mary G. I love the fast service and the quality of the work. Joanna H. I didn't feel pressured to purchase more, and yet I did. The woman helping me was excellent. Service was ridiculously fast. Employees were very friendly, knowledgeable, and efficient. Always friendly, fast and convenient.
Because the employees are friendly and honest. David Raymond. They were quick, affordable and informative on what I was needing. Fredy d. Carolina J. The team was knowledgeable and experienced. The fact that they were bilingual a big plus! Great team! The staff at this particular location are so friendly, professional, and efficient. They are always in a great mood and appear t They are always in a great mood and appear to genuinely care about making sure my car is running properly. I really trust them with my car! Jose, the manager, was incredible.
He has a "no quit" attitude. He is an asset to Valvoline. Any company would value his tenacit Any company would value his tenacity. The customer service reps are always so friendly and great about explaining everything. And I love that the customer service rep And I love that the customer service rep was a woman, as was the woman who performed my service!
Quick and efficient. Staff was knowledgable and friendly. I was in and out in no time. Stress free and a great experience. Friendly stafff, quick service. They pushed and tried to upsell me on things I do not need. I went to Valvoline because I didn't want to deal with the upsellin I went to Valvoline because I didn't want to deal with the upselling from Jiffy Lube but unfortunately my experience at Valvoline was pretty similar to my experience at Jiffy Lube. See Service Advisor for coupon details. Offer has no cash value. Restrictions apply. Valid for parts and labor.
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