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There was no pressure to buy extra stuff. Nate F. Prompt and quick service. Very friendly and helpful with everything. Wendy V. Staff were friendly and efficient.
Hyundai Service Specials
I was able to sit in my car during the service, while it was quickly completed. The employees were very friendly and knowledgeable. Subaru E. I had never been to your establishment and will for sure be returning for my next oil change! I have no idea why it takes other I have no idea why it takes other places as long as it does. I was in and out so quickly. I told the gentleman what i could afford to pay and he didn't pressure me to go over the amount. I work for a company with fleet vehicles and i will be encouraging the guys to come to you to get there maintenance done.
Jeff the Ricky hooked me up and saved me on something I would have never caught! Always great service and very impressed with Je Absolutely satisfied 10 all around. Great Customer Service, Techs were very friendly and knowledgeable. Will definitely be coming back and have already recommended Will definitely be coming back and have already recommended you to several people in my office. Nora Camacho. Reliable, friendly and quick services. Customer service is the best. I drive about 30 miles from home to Valvoline in Issaquah W I drive about 30 miles from home to Valvoline in Issaquah WA because of the wonderful service.
They are fast, friendly, and extremely knowledgeable and friendly. City Locksmith. Three techs took the time to talk and explain what was needed for my vehicle. That speaks highly of custome That speaks highly of customer service skilled techs. Also down to earth techs. I feel a little more care could have been used.
The guy was leaning on my headlights and they are delicate, only attached by a f The guy was leaning on my headlights and they are delicate, only attached by a few plastic holds. I was afraid he was going to snap it off. Quick and efficient service, friendly staff. Gave me information that was useful to know. Showed me what I needed to do next. George C. I was able to pull right into a bay and immediately I was greeted and the service began Too much upsell of products. I have used this Valvoline for a few years now and I really appreciate the great customer service I have always gotten.
I have s I have sent a few people to them!! Quick, considerate service. Brianne R. They wrote down the wrong mileage for my car originally, giving me a sticker with incorrect info. Not a big deal, they fixed it. Kevin C. My entire experience was awesome! I have used many others over the years but none will come close to the service and quality work I received.
Swift friendly service. The guys work well as a team and move quickly yet thoroughly through the process. Kristi G. The staff greeted me with smiles, they explained the options and the costs, and the process was quick! DeAnne T. Your staff was friendly and courteous. Seem to be knowledgeable about your product and they explained the process well. However I do wish that you guys added the service of washing the windshield while we were there. Thank you I appreciate your service.
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Quick, friendly staff, and no intense pressure to upsell services. Excellent service, patient knowledgeable staff, good product, convenient! Gary W. The service was performed quickly, I thought it was good that I could see the technician preforming the service under the vehicl The service was performed quickly, I thought it was good that I could see the technician preforming the service under the vehicle. Confusion about what engine was in my truck they didn't ask me--they clustered around a handheld device and talked about what e Confusion about what engine was in my truck they didn't ask me--they clustered around a handheld device and talked about what engine it might be.
Lan D. Eric, the manager of this location is very kind and helpful.
Hours Of Operation
His excellent service is greatly appreciated. I spend time exactly as they promised. And was able to pick up grand kids in time. Dirty McNasty. Brenda S. People did their jobs efficiently once I pulled in after waiting for the vehicle in front of me in line. Jeff D. Friendly service rep that explained what was being done and the work that should be performed on my vehicle without any sales pr Friendly service rep that explained what was being done and the work that should be performed on my vehicle without any sales pressure.
I was very impressed by the whole crew. Great job! Daniel has superior customer service! Very helpful and shows genuine care. Great team who went the extra mile. Must single out the Manager who was able to diagnose a leak in my AC. Unfortunately he did n Unfortunately he did not have the replacement part in stock. He and his team communicated clearly the issue and we fantastic.
Great team, I will be back. Firefighter Amy. The employees were very knowledgeable and able to explain all procedures clearly, they were friendly and did their jobs quickly The employees were very knowledgeable and able to explain all procedures clearly, they were friendly and did their jobs quickly and professionally.
I explained that I have a mechanic that does all of my in-depth maintenance and they were very understanding and provided a list of recommended maintenance without pressuring me. I always have a great experience, convenient location. Friendly staff. Christine W. Great, friendly service. I was greeted right away and informed on what was being done throughout the process. Larry W.
Much, much better than the other guys oul change places. Thank you for that. Jackie K. And this time was over 30 minutes. Andrea J. Clear advice, explanations, and quick service. Mike B. The staff and operation exceeded my expectations for professionalism. Spent The technician recommended using full synthetic product and sa I felt the pricing was not clearly communicated but it was too late to remedy. I paid the bill and couldn't leave fast enough. They were very friendly and speedy. For the second time in a row, the crew seemed to struggle with getting access to the part of my car they needed to complete the For the second time in a row, the crew seemed to struggle with getting access to the part of my car they needed to complete the oil change.
I've been told on my car Toyota 4Runner it's just hard to access John F. Was not offered a service sheet until I was in the bay. I waited outside for nearly 30mins and no idea what the price of the se I waited outside for nearly 30mins and no idea what the price of the services were. Best service for the price. Prefer Valvoline to Jiffylube. Wait is normally minutes due to the amount of people wanting an Wait is normally minutes due to the amount of people wanting an oil change.
Staff is always friendly and never upsell unneeded services or parts. Gail B. I asked specific questions. They were answered with specifics and evidence. Courteus and professional. Jeff M5. They asked if I wanted to check the lights, they should just do it. They should always do that as well. Other than that, I was highly satisfied. Great group of folks working at the Issaquah shop. Need more locations around Seattle metro. Jim S. The womaan running the bays seemed like she had everything under control and the other workers did a great job under her leaders The womaan running the bays seemed like she had everything under control and the other workers did a great job under her leadership.
She was is a good person to have in charge. I was impressed with her communication with everyone. Keep her around. Dan P. And they never gave me any kind of quote for the actual Your competition does the oil change for less, vacuums the car, and washes the windshield. Judy E. Seems excessive to be. Reasonably quick, offered 3 choices for oil and wipers. Eric went above and beyond and was courteous and helpful with all of my questions. I feel like they took really good care of my I feel like they took really good care of my car and were helpful in getting me in and out.
They were all very friendly and all worked with smiles on their faces. I continue to come back each time I need service because I don't feel like they are just trying to sell me stuff, but actually are helpful with what my car needs. The manager did not try to push any thing I really did not need. Was first in line in lane one not told that the car in that lane was having a longer service. The cars in bay 2 and 3 finished a The cars in bay 2 and 3 finished as well as two that were in line in those lanes.
By the time i got in the third cars in lanes 2 and 3 had finished.
Hannah S. Everyone was so nice, helpful, and efficient. They were so quick and efficient, love the idea of not having to get outback of your car, especially having a child! It helps so much. Arthur L. Prompt service despite the wait for the preceding vehicle. The job was done in an efficient and professional manner. No hard-s No hard-sell, and that is appreciated. Susan P. They were so nice and accommodating, pulled and one guy noticed the other bay would be available quicker, so was able to get in They were so nice and accommodating, pulled and one guy noticed the other bay would be available quicker, so was able to get in and out so fast!
The technicians were courteous, friendly and efficient. Everything was explained to me well and the service was performed quickl Everything was explained to me well and the service was performed quickly! Thank you. It was quick, there was no over-selling and the staff was extremely nice. Experience was very fast and there was less "pressure" or discussion about engine cleaners, oil additives, coolant flushes, new Experience was very fast and there was less "pressure" or discussion about engine cleaners, oil additives, coolant flushes, new belts, etc.
Darrell W. The tech who handled my oil change was very friendly and professional. Brian B. I used to go to this location before it was Valvoline back when it was still Oilcan Henry's. I loved Oilcan Henry's, and feare I loved Oilcan Henry's, and feared that the change to Valvoline would have brought changes that would lead to a poorer customer experience.
I was pleasantly surprised to find the service was as good, or perhaps even better, than what I had experienced before! The biggest change was the lack of a newspaper to read while getting my car serviced, but that was not at all a big deal. Very nice service Everything else great. No pressure sales. Nice staff and fast service. Don K - Great customer service and friendly staff! Employees are very friendly and show a lot of courtesy. I like the convenience.. I also am aware that the style of the shop is to sell add on I wasn't in the mood for it when I went a I wasn't in the mood for it when I went and told the person that right away..
I appreciated that she understood I wish you could just do an oil change and not try and upsell.. I spent ninety bucks on an oil change that takes 15 minutes.. Everyone was friendly, efficient, professional and timely. Brandon Williamson. The whole staff was amazing and attentive. I enjoyed the experience, it allowed my day to run smoothly because of how efficient I enjoyed the experience, it allowed my day to run smoothly because of how efficient the service is. Cody T. Courteous customer service. Frank C. A team working together. Detailed info. Normally I go to the dealer for oil change Easy in easy out.
Employees very knowledgeable and did not wast anytime. The service is awersome. I asked to check my coolant if there's any leak. Gerald A. Personal were polite friendly and informative but not pushy or aggressive in trying to sell products I didn't need. They were ve They were very clear and concise in their instructions and performance of their duties. Very obvious concerns for safety. Billy Bob. THe manager and staff were focused to get the job done. Great staff! Knowledgeable, friendly, and clean.
Always appreciate the servicr. Every time I go to the Valvoline shop I feel completely taken care of. There is no pressure, services are done quickly and every There is no pressure, services are done quickly and every person there is professional and friendly. Jeff P. Great Staff, quality customer service, right in the middle of pricing. They were efficient and friendly. They did not pressure me into additional they did point out what service they recommended. They were professional and not pushy Service was exceptional.
Friendly, efficient, clean, professional.
Kept me informed of cost and needed service on my car. My car runs well again. I will be back for my next service. The staff was friendly and low pressure and worked fast. Even gave my kiddos a sucker at the end. Polite staff, Jason is always on the ball, personable and friendly Anne D. Price should be stated when Jeffrey J.
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They explained everything every step of the way. I did not feel under any p They were in constant communication with me. I also was impressed that I saw a monitor showing what was going on with my service. Highly impressed by their service. Ian P. The guys are always courteous and the service is good value for money with never any problems.
The team was super helpful and very funny which took this experience up a couple notches for me. Even offered a lollipop to my s Even offered a lollipop to my son which was a nice touch. The staff were friendly and knowledgable and didn't pressure me for additional services. They provided me with options, explain They provided me with options, explained the choices and let me decide which options I was comfortable with. The shop was clean, as were the staff. I was more than satisfied and will definitely use this service again. I was told there was a light out over my license plate.
I agreed to pay to to have them replace it, but then was later told they I agreed to pay to to have them replace it, but then was later told they could not access it and would not replace. The manager was amazing and communicated clearly. Very knowledgeable. Staff was friendly and efficient and not pushy. Harold K. No complaints I can think of. I would most likely return for service. Jake from Issaquah WA. Fast, Friendly, and high quality service for a reasonable price. Used the app, drove right in.
Jiffy Lub cleans the windows and vacums the vehicle. Everyone was nice and knowledgeable. I went to this service center because I visited the one in Ellensburg, WA. That visit was exceptional. I was very impressed with I was very impressed with the Ellensburg location. I needed an oil change and I was by the Issaquah location. This location was better than most of your competitors but it was not as good as Ellensburg.
Issaquah needs pricing available, Be a little more professional around the Bay with customers around IE. Not milling around bsing waiting for customers, poor choices for jokes told, etc. Kelly F. Was taken into the bay immediately. Asked only for my tail light to be changed. This was done quickly and without any pressure This was done quickly and without any pressure whatsoever to purchase other services-which I appreciate!
Barry B. Ryan B. Once again, friendly service from everyone working there. They worked great as a team and got me out of there with 15 minutes f They worked great as a team and got me out of there with 15 minutes from me pulling in. Kenny G. Really liked the employee that checked me in and did part of my service. Very knowledgeable and helpful. This was my second visit to this location. I am thankful that your staff is very friendly and the service is quick.
However, t However, the first time I came in, your representative told me my new Jeep with required the Full Synthetic Service. When I came in a few days ago they asked if I wanted the same service. Of course I said yes. While the cost is not at an astronomical difference, it is higher. I will continue to use Valvoline for my oil changes. I just wanted to voice that I felt a bit taken advantage of Mike N. It seemed that our service could have been completed faster than it was.
Amy W. Very friendly and courteous staff. Speedy service and no pressure to upsell. The manager was so personable and professional. The entire staff seemed professional and helpful. Erik A. The tech who entered my info and explained the service was exceptionally friendly and helpful. Quick, efficient service. No pressure to buy products. Patrick F. Drove right in-done in 20 minutes. Competent, friendly, professional and convenient.
Although a little expensive. Attendents were very polite and sociable. No pressure to sell options like last vendor at the quick oil change. Plenty of staff Plenty of staff to get the work done quickly. Very easy to deal with. Only because the wait was extremely long. No fault of the store but really long due to another car needing a filter from dealers No fault of the store but really long due to another car needing a filter from dealership.
Bill S. I waited for 45 minutes in line when I was the next car to go into the bay. It looked like the car in front of me was a diesel a It looked like the car in front of me was a diesel and the technicians seemed unfamiliar with what that entailed for an oil change. Def R. I was the only customer for the first 5 minutes and time it felt like there might have been quite a few new people on staff. I sensed a little confusion as to who was doing what on my car.
Not a bad experience but a little concerning that maybe something would get missed on my vehicle. Because I got to use your amazing coupons and I love the point check at every visit! Mark Markus.
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